She won 850,000 rubles but will get 15,000: Pokerdom refuses to pay out an amateur player

Amateur poker player Zara "izara" reported that Pokerdom refused to pay her 850,000 rubles for 2nd place in the "People's Millionaire."

According to her, she has been playing at the room as an amateur for a long time and had previously won up to 200 thousand rubles without facing any complaints. After the tournament, the account kept working for another three days, and she managed to play one more tournament. It was blocked only when Zara submitted the prize for withdrawal.

She went through a video call with the security department and played a session on camera.

"They hardly asked me any strategy questions. They asked about stakes and poker terms… At the end of the call, the security officer even wished me luck in future tournaments."

Almost a month later, a refusal arrived citing the room's rules. Zara can only withdraw her last deposit of 15,000 rubles, after which the account will be permanently blocked. Her appeal, she says, has not yet been reviewed.

"They're refusing to pay me 850k, accusing me under clause 7.15. Even though I played completely fair, alone, without software, without collusion, from my only account."

The forum discussion got heated, and users split into three camps. Some watched the final table recording and believe a more experienced player was coaching her. Others suspect multi-accounting: in their version, the account is registered to Zara, but someone else was playing. A third group is convinced the room is simply looking for an excuse not to pay when a player withdraws a large sum, and they support making it public.

Zara herself suspects that the questions were triggered by a change of passport: at registration she uploaded the old document, but at verification she showed the new one. There is no official comment from Pokerdom so far.

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